Shipping & Delivery
Thank you for shopping with Retrowave.co.in. We are committed to delivering your order in a safe and timely manner.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding Sundays & public holidays).
Once your order is confirmed, you will receive an order confirmation email/SMS.
Orders placed during sales or peak seasons may take slightly longer to process.
2. Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before payment.
Shipping fees may vary depending on the delivery location and order value.
Cash on Delivery (COD) charges (if applicable) will also be shown at checkout.
3. Delivery Timeline
Estimated delivery time:
Metro Cities: 3–5 business days
Other Locations: 5–7 business days
Remote Areas: 7–10 business days
Please note that delivery timelines are estimates and may vary depending on your location and courier availability.
4. Order Tracking
Once your order is shipped:
You will receive a tracking ID via email/SMS.
You can track your shipment using the tracking link provided.
If you face any issues with tracking, feel free to contact us.
5. Delays in Delivery
While we strive to deliver on time, delays may occur due to:
Natural disasters
Public holidays
Courier service disruptions
Incorrect address provided by the customer
Retrowave.co.in shall not be liable for delays caused by external courier partners.
6. Incorrect Address
Please ensure your shipping address and contact number are correct.
If delivery fails due to:
Incorrect address
Customer unavailable
Refusal to accept the order
Additional shipping charges may apply for re-dispatch.
7. Damaged or Lost Packages
If your package is received in a damaged condition or appears tampered:
Do not accept the package.
Contact us immediately at support@retrowave.co.in with photos.
We will investigate and resolve the issue as quickly as possible.
8. Contact Us
For any shipping-related queries, contact us at:
Email: support@retrowave.co.in
Call :+91 7791832222
Address: Opp. Ganesh Mandir Main Choraya Madanganj Kishangarh Ajmer(305801)